This policy explains, in plain language, how VEYREL handles the personal information you share with us. For the current launch phase, GANAPATI DIGITAL LIMITED is the data controller for VEYREL.
A. Who we are
GANAPATI DIGITAL LIMITED
Company number 14760564
20-22 Wenlock Road
London
England
N1 7GU
United Kingdom
VEYREL is a digital property-discovery and buyer-introduction service operated by GANAPATI DIGITAL LIMITED.
B. Information we collect
Depending on how you use VEYREL, we may collect:
- your name, email address and telephone number
- your preferred language, country and preferred contact method
- your property budget, preferred areas, property type, bedrooms and size
- your timing, intended use of the property and project type
- your preferences and exclusions
- messages and enquiries you send us
- documents shared within VEYREL Private
- your activity within VEYREL Private where you have access
- essential technical data needed to operate the website securely
C. Why we use your information
- to respond to your enquiries
- to understand and qualify your property-search requirements
- to organise and manage your buyer brief
- to provide access to VEYREL Private where relevant
- to communicate with you about selected opportunities
- to facilitate introductions to suitable licensed real-estate professionals
- to improve the service
- to comply with legal obligations
- to send marketing emails only where you have agreed or another lawful basis exists
D. Sharing information with licensed professionals
Where appropriate to your property search, we may share your enquiry and relevant search criteria with selected licensed real-estate professionals or agencies so they can contact you and provide regulated property services.
We only share information that is reasonably necessary for that purpose.
E. Legal basis
We rely on your consent where required, on our legitimate interests in handling enquiries and operating the service, on steps taken at your request before or under a contract where applicable, and on legal obligations where applicable.
F. Service providers
Your information may be processed on our behalf by service providers supporting hosting, database and infrastructure, email, secure file storage and the general operation of the website. They act on our instructions and only for these purposes.
G. International data transfers
GANAPATI DIGITAL LIMITED is based in the United Kingdom and our users may be located in the European Economic Area or elsewhere. Where personal data is transferred between countries, we use appropriate safeguards where legally required.
H. Data retention
Data is retained only for as long as reasonably necessary for the purposes for which it was collected, including enquiry handling, service provision, legal compliance and dispute resolution.
Where an enquiry does not progress, personal data may be periodically reviewed and deleted or anonymised when no longer required.
I. Your rights
Subject to applicable law, you may have the right to:
- access the personal data we hold about you
- ask us to correct inaccurate data
- ask us to delete your data
- ask us to restrict how we use your data
- object to certain uses of your data
- receive your data in a portable format, where applicable
- withdraw your consent at any time, where we rely on consent
- complain to the relevant data-protection authority
Cookies
VEYREL currently uses only essential technical storage needed for the website to work, such as keeping you signed in to VEYREL Private. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and ask for your consent where required.
J. Contact
To ask a question about your data or exercise your rights, please contact us through the channel you already use with VEYREL, or via our contact form.
See also our Legal Notice and Terms of Use.